Long before digital transformation became buzzwords, Action was digitizing and automating title workflows. We learned the hard way how to do title search the right way, with boots on the ground and manual handoffs as if our lives depended on it. In a way, it did. We were a young company with two founders who needed to make a living and a difference in an old industry. So we perfected our processes to continue delivering the excellent service we are known for, so we could scale. SmartSearchTM is the result and represents our automated platform that we’ve used for years, and it continues to improve as we innovate as technology evolves.
Our team, which is second to none in this industry, armed with SmartSearch is the reason for our success and the reason we have one of the lowest loss ratios in the industry. We use it to interface and communicate with our clients, helping automate their workflows as well. The outcomes are faster, well-informed closings that underwriters dream of, and perhaps best of all, our clients lean on us so that they can focus on other things in their business, leveraging us for their continued success.
Action Title Research has been much more than just a vendor to us – more of a strategic partner – for more than a decade. Specifically, their focus on technology and improving work flow, turn around times and their proactive approach to the title search industry has secured them a reputation for one of the leaders in the industry.